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Frequently Asked Questions

Please read our FAQs before sending us a message.

Our cookies are shipped to any location across Australia!
Our cookie ingredients may contain nut traces, as well as the use of dairy and egg products.
Our SUGAR COOKIES contain the following ingredients Flour, Egg, Unsalted Butter, Sugar & Vanilla Extract. Our FONDANT contains the following ingredients Sugar, Water, Vegetable Oil, Glucose Oil, Glucose Syrup, Gelatine and Colouring.
Yes, we sure do! We provide cookies for Private Parties, Corporate Events, Weddings, Birthdays and Christenings and any other memorable occasion.
Our cookies are all individually wrapped and sealed with a best before of 8 weeks from production.
Postage time varies based on the postage method and your location. Orders are posted 1-2 days from receiving. You will be sent your tracking number via email. Be sure to check your junk mail if you haven’t received it. Parcel post is between 2-5 business days depending on location. These estimates are given to us by Sendle and can vary especially during busy periods e.g Christmas.
Our social media platforms are best (@thecookieventure). Simply click on our social links at the bottom of the page.